Hughes began a system-wide upgrade to our customers’ HughesNet email accounts on Saturday, April 26. Unfortunately, we encountered unforeseen technical problems and the upgrade did not progress as planned.

After an in-depth review of the situation we decided to switch back to our previous email system. All of your emails during this transition period (sent and received) were safely and securely stored. The system began delivering the stored email today and will continue throughout the day and tomorrow, Thursday, May 1, 2008.

We recognize that your email account is important to you. We sincerely apologize for any inconvenience this may have caused over the last few days.

If you have any additional questions or feedback, please visit our Customer Care website at www.myhughesnet.com and select the HughesNet Customer Care button.

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