Troubleshooting | Software Installation | Driver Installation

Driver Installation

The proper installation of the Satellite Receiver Adapter device is an essential step in setting up your DIRECWAY system. Please follow the instructions below to learn the best way to install the satellite receiver device driver.

  1. Insert the DIRECWAY CD-ROM into your CD-ROM drive. The DIRECWAY Installation program should start automatically. If the DIRECWAY Installation program does not start automatically, click the Start button and choose Run. Then enter x:\setup.exe (where x: is the letter of your CD-ROM drive) and click the OK button.
  2. It is important to NOT connect the USB cable from the satellite receiver adapter to your computer until the setup program instructed to do so during the software installation.
  3. From the DIRECWAY Installation screen, click the Install Software option. This will start the DIRECWAY software installation process.
  4. During the software installation process you will be prompted to connect the USB satellite receiver adapter to your computer. By this time, the setup program has already pre-copied the drivers for your satellite receiver adapter. After connecting the USB satellite receiver to your computer, a Windows dialog should appear indicating that new hardware has been found. Windows should automatically find the required drivers and continue without any user intervention.
  5. Continue the software installation process until it is finished. You may be prompted to restart your computer.