Diagnostics - Satellite Receiver Test
The DIRECWAY satellite receiver must be able to acquire and
lock to a signal received from the satellite. The signal strength is monitored
by the built-in diagnostic program and can be viewed from either the antenna
pointing program or the DIRECWAY Navigator status dialog. If your signal strength
drops below a minimum operational value, the built-in diagnostic program will
automatically alert you. A
signal level above 30 is sufficient for your system to operate normally.
However, a signal level in the lows 30's typically only occurs during severe
weather conditions. As weather conditions improve, so will your signal strength.
The Satellite Signal Strength diagnostic test verifies that
an adequate satellite signal is present. Without adequate satellite signal strength,
you are unable to utilize the satellite receiver adapter for high-speed data
The following are some potential conditions that can
lead to a low or inadequate signal strength:
- Cable from LNB of satellite
dish is not connected to satellite receiver adapter - If the cable
connecting the satellite receiver adapter to the LNB of the satellite
dish is loose or not connected, an adequate signal will not be acquired.
Verify that the cable connection between the satellite receiver adapter
and LNB is secure and tight.
- Severe weather conditions
- In severe weather conditions, the satellite signal may be lost temporarily.
Typically known as "rain fade", an adequate signal will be acquired
automatically when weather conditions improve.
- Satellite dish misaligned
- If your satellite dish is not properly aligned then your receiver might
not obtain an adequate signal strength. If you had an adequate signal
strength in the past, verify that the satellite dish is mounted securely
such that high winds or other weather conditions would not cause the satellite
dish to move.
- Problem with satellite
receiver adapter and/or device driver - In rare circumstances, an
inadequate signal strength may be due to a defective satellite receiver
adapter or a device driver problem. If this is the case, the Satellite
Device Driver Test should detect this problem and suggest a corrective
The satellite receiver diagnostic test can discover the following receiver